The FSCA is the market conduct regulator of financial institutions, that provide financial products and financial services, financial institutions that are licensed in terms of a financial sector law, including banks, insurers, retirement funds and administrators, and market infrastructures, The FSCA assists clients with legislative related complaints dealing with the manner in which the regulated companies conduct themselves and any contravention of the acts by which they are governed.

The FSCA cannot assist with claim disputes and contractual disagreements For this you would. need to consult the relevant Ombud or Pension Funds Adjudicator. To forward your complaint or enquiry to us, please fill in the form on the "Complaints/Enquiries/ Compliments/Media Queries Form" button below,

FSCA Consumer Education website caters for all South Africans, young or old, rich or poor, investing or paying off debt, planning and setting financial goals. We are not selling you financial products or offering any financial advice. We are not registered to give you financial advice.

Life Stages on our landing page, we are here to guide you at every stage of life. Look out for interesting articles dealing with complex financial matters, delivered to you in lay-man’s terms. Taking into consideration that you should consider getting financial advice before you make major financial decisions from an authorised financial services provider. To find out if your financial advisor is registered with the Financial Sector Conduct Authority to conduct business click here.

Please click below to find out more about the FSCA three-year rolling financial education plan

The primary objective of the Information Centre is to provide access to a specialised information service, specific to the needs of the Financial Services Conduct Authority through effective management of resources in a responsible, cost effective manner.

The Registrar of Pension funds provides a central database on the FSCA website to assist members of the public to ascertain through the search engine if there are any unclaimed benefits due to them.

An enquirer will be required to input basic information onto the Unclaimed Benefits Search Engine, i.e.. name, surname, identification number, fund name, name of employer, etc. in order for the search engine to check if there is a possible match. On a successful match, the enquirer will be provided with the contact detail of the fund and/or administrator.

The FSCA can only assist by providing the contact details of the relevant fund and/or administrator where the enquirer will have to contact the fund directly and then follow the normal claims process of a fund to prove a valid claim.

Find out if there are any unclaimed benefits due to you using basic personal information.