web
You’re offline. This is a read only version of the page.
close
FSCA Logo
  • HOME
  • ABOUT US
    About Us Access to Information Annual Reports Careers Language Policy and Services
    FSCA Strategy Organisational Structure Procurement Regulatory Liaison  

    OVERVIEW

    The Financial Sector Conduct Authority (FSCA) regulates and supervises the market conduct of financial institutions in South Africa.

    The mandate of the FSCA is to enhance and support the efficiency and integrity of the financial system, and to protect financial customers. As stated in section 57 of the Financial Sector Regulation Act (No. 9 of 2017), this includes promoting the fair treatment of financial customers by financial institutions.

    LEARN MORE
    About us

    OVERVIEW

    The Executive Committee (EXCO) of the FSCA oversees the operations of the organisation. The EXCO comprises the commissioner and three deputy commissioners, all of whom are appointed by the Minister of Finance.

    For optimal efficiency, agility and sustainability, the FSCA is structured into 10 divisions, each one headed by a divisional executive that reports to EXCO. Divisions are further organised into various departments and specialised units, as depicted in the organogram.

    LEARN MORE
    Organisation structure

    OVERVIEW

    The FSCA's Regulatory Strategy addresses:

    • Our regulatory and supervisory priorities for the next three years.
    • The intended key outcomes of the strategy, and
    • Our guiding principles
    LEARN MORE
    General Conditions of Contract-Inclusion

    OVERVIEW

    The FSCA liaises with national, regional and international regulatory authorities to build collaborative efforts for the exchange of information and best practice.

    Our regulatory cooperation and collaboration is enabled through various bilateral and multilateral memoranda of understanding (MoUs). Furthermore, the FSCA is a member of IOSCO, IOPS, IAIS, FSI, FATF, OECD, FSB, AFI, and Finconet.

    LEARN MORE
    Regulatory Liaison

    OVERVIEW

    We seek to provide an effective and efficient procurement service to the Financial Sector Conduct Authority (FSCA) and its stakeholders through procurement best practices and optimal resource management, in compliance with the FSCA policies and relevant procurement regulatory framework.

    The FSCA is committed to affirmative procurement consistent with the South African Constitution and the approved DTI Codes of Good Practice issued in terms of the BBBEE Act No. 53 of 2003.

    LEARN MORE
    Notice to Current Suppliers

    OVERVIEW

    Our annual reports are tabled annually in September and published on our website annually in October.

    We initially followed traditional annual reporting from 2018, and progressed to integrated reporting in 2023 FY.

    Our predecessor's annual reports [Financial Services Board (FSB)] and previous annual publications are also available

    LEARN MORE
    Annual Reports

    OVERVIEW

    The FSCA has six core divisions namely: the Licensing and Business Centre, Regulatory Policy, Conduct of Business Supervision, Market Integrity, Retirement Funds Supervision, Investigations and Enforcement.

    We also have specialised support departments such as, Human Resources, Financial Management, Legal, Communications and Language Service, Facilities and Security, ​​Governance, Risk and Assurance (​GRA), Supply Chain Management and Information Communications and Technology, to support the core divisions.

    LEARN MORE
    Careers

    OVERVIEW

    This page provides mechanisms that you can use to exercise your rights in terms of Protection of Personal Information Act No 4 of 2013 (POPIA) and Promotion of Access to Information Act No 2 of 2000 (As amended)​ ​(PAIA), and to socialize any POPIA/PAIA related communication issued by the FSCA in their capacity as a responsible party.

    The FSCA takes your privacy very seriously.

    LEARN MORE
    POPIA and PAIA page

    OVERVIEW

    The FSCA aims to ensure inclusivity and increase its reach at all times. We have a language services unit that assists with communication, interpretation, translation and publication, as outlined in the FSCA Language Policy.

    LEARN MORE
    Language Services
  • REGULATED ENTITIES
    E-Services Levies and Fees Licensing and Registration List of Regulated Entities & People Supervisory Information FSCA eLearning

    OVERVIEW

    Licensing is a critical component in the regulatory framework and serves a key function in the supervision value chain. It provides an entry point for applicants before they are allowed to conduct business as a financial institution. It is therefore essential that licensing systems be efficient and robust.

    It is important to note that the principle of proportionality applies, to ensure that there is no “one-size-fits-all” licensing approach. The approach and the requirements must be proportionate to the risks underlying the business activities of different entities.

    • Check if a firm is authorised
    • Submit an enquiry or complaint
    • Insurers and Microinsurers
    • Financial Advisory and Intermediary Services
    • Collective Investment Schemes and Hedge Funds
    • Retirement Funds
    • Credit Rating Agencies
    • Capital Markets
    Licensing and registration

    OVERVIEW

    In order to ensure efficient and effective mechanisms for compliance and supervision, various online portals are made available to industry and regulated entities.

    • Insurers and Microinsurers
    • Financial Advisory and Intermediary Services
    • Collective Investment Schemes and Hedge Funds
    • Retirement Funds
    • Credit Rating Agencies
    • Comments Portal
    E-services

    OVERVIEW

    The Financial Sector Conduct Authority, in terms of section 237(1)(a) of the Financial Sector Regulation Act, 2017 (Act No. 9 of 2017) and various sections under financial sector laws, hereby determines fees charged by the Financial Sector Conduct Authority, to the extent set out in the Schedule.

    • FSCA Levies
    • FSCA Fees
    Levies and fees

    OVERVIEW

    Summative lists are provided for all entities registered as authorised financial product providers.

    Search and confirm the registration status of financial services providers.

    • Insurance
    • Financial Advisory and Intermediary Services
    • Collective Investment Schemes
    • Credit Rating Agencies
    • Retirement Funds
    List of regulated entities

    OVERVIEW

    Guidelines and documents outlining and unpacking information required for the registration and supervision of financial products, highlighting requirements.

    • Insurers and Microinsurers
    • Financial Advisory and Intermediary Services
    • Collective Investment Schemes and Hedge Funds
    • Retirement Funds
    • Credit Rating Agencies
    • Capital Markets
    • Friendly Society
    Supervisory Information

    OVERVIEW

    CPD is the ongoing learning and development that professionals undertake to maintain and improve their knowledge, skills, and competence.

    The FSCA supports the industry in addressing any knowledge gaps related to the laws administered by the FSCA, consequently contributing to the skills of regulated persons.

    Login to FSCA e-learning
    FSCA eLearning
  • SUPERVISORY INFORMATION
    Anti-Money Laundering and Counter Terrorism Archives Circulars Directives Documents for Consultation
    Enforceable Undertakings General Publications Guidelines Industry Communication Interpretation Rulings
    Legislation Notices Position and Policy Papers Regulatory Instruments Submitted to Parliament Standards
    Supervisory Information
    Supervisory Information
    Supervisory Information
    Supervisory Information
    Supervisory Information
    Supervisory Information
    Supervisory Information
    Supervisory Information
    Supervisory Information
    Supervisory Information
    Supervisory Information
    Supervisory Information
    Supervisory Information
    Supervisory Information
    Supervisory Information
    Supervisory Information
  • ENFORCEMENT MATTERS
    Curatorships Enforcement Actions Entities under Statutory Management Financial Services Tribunal  

    OVERVIEW

    Misconduct in the financial sector undermines consumer confidence. To maintain and support confidence and integrity in the sector, one of the FSCA's strategic objectives is to act decisively and visibly against misconduct. The FSCA's enforcement function is critical to this objective, focusing on impactful and visible enforcement.

    LEARN MORE
    Enforcement Actions

    OVERVIEW

    Curator progress reports to the Financial Sector Conduct Authority.

    LEARN MORE
    Curatorship

    OVERVIEW

    The Financial Sector Regulation Act 9 of 2017 (“the FSR Act”) establishes the independent Financial Services Tribunal (“the Tribunal”) in terms of section 219 thereof. The Tribunal replaced the FSB Appeal Board and came into effect on 1 April 2018.

    Upon application by aggrieved persons, the Tribunal reconsiders decisions of decision-makers as defined in terms of section 218 of the FSR Act and performs the other functions as conferred on it by the Act and specific financial sector laws.

    LEARN MORE
    Financial Services Tribunal

    OVERVIEW

    Statutory Manager Reports to the Financial Sector Conduct Authority.

    LEARN MORE
    Entities under Statutory Management
  • CONSUMERS
    Complaints and Enquiries Consumer Education FSCA Three-year Rolling Financial Education Plan Information Centre Unclaimed Benefits

    OVERVIEW

    The FSCA is the market conduct regulator of financial institutions that provide financial products and financial services, financial institutions that are licensed in terms of a financial sector law, including banks, insurers, retirement funds and administrators, and market infrastructures.

    The FSCA assists clients with legislative related complaints dealing with the manner in which the regulated companies conduct themselves and any contravention of the acts by which they are governed.

    LEARN MORE
    Complaint Compliment

    OVERVIEW

    Under section 57 of the Financial Sector Regulation Act, the FSCA is mandated to provide financial customers and potential financial customers with financial education programmes and promote financial literacy and the ability of existing and potential customers to make sound financial decisions.

    We use various innovative methodologies to engage consumers and started a greater collaboration process with various stakeholders within the National Financial Consumer Education Committee, as well as Financial Institutions. Such collaboration activities significantly increased our reach during 2023/24.

    LEARN MORE
    NoImagePlaceholder.png

    OVERVIEW

    The idea for the fscamymoney website forms part of the Consumer Education Departments' Mandate to provide guidance to consumers in order to make better financial choices and to live a financially successful life.

    LEARN MORE
    Consumer Education

    OVERVIEW

    The primary objective of the Information Centre is to provide access to a specialised information service, specific to the needs of the Financial Services Conduct Authority through effective management of resources in a responsible, cost effective manner.

    LEARN MORE
    Information center

    OVERVIEW

    The Registrar of Pension funds provides a central database on the FSCA website to assist members of the public to ascertain through the search engine if there are any unclaimed benefits due to them.

    LEARN MORE
    Unclaimed Benefits
  • NEWS
    Latest News Publications & Resources Media Centre Events

    OVERVIEW

    Welcome to the FSCA’s news section where we share important announcements, latest news coverage and various developments of interest.

    For Media-related queries: communications@fsca.co.za

    LEARN MORE
    Image1
    Media Releases Media Releases in other Languages Warnings and Alerts FSCA in the News
    Image1
    Broadcast Interviews The Insurance Apprentice TV Commercial
    Image1
    Reports FSCA eNewsletters Thought Leadership Speeches Webinars
    Image1
    Events FSCA Industry Conference
    Image1
  • HELP
  • |
  • CONTACT US
  • RELATED WEBSITES
    • Trustee Toolkit
    • FSCA MyMoney
    • FSCA Money Smart Week
    • FSCA Speech Competition
    • IFWG
    • Employee Self Service Portal
  • Sign in

Useful Links

Ombudsmen:
  • Banking Adjudicator
  • Financial Advisory and Intermediary Services Ombud (FAIS)
  • Long-term Ombudsman
  • Pension Fund Adjudicator (PFA)
  • Short-term Ombudsman
Regulators:
  • Actuarial Society of South Africa (ASSA)
  • Financial Intelligence Centre
  • Prudential Authority (PA)
Others:
  • Association for Savings and Investment in South Africa (ASISA)
  • Committee of Insurance, Securities and Non-Banking Financial Authorities (CISNA)
  • Council of Retirement Funds of South Africa (BATSETA)
  • Employee Self Service Portal
  • FSCA Consumer Education
  • Financial and Fiscal Commission
  • Financial Intermediaries Association of South Africa (FIA)
  • Financial Planning Institute (FPI)
  • Institute of Retirement Funds (IRFA)
  • Insurance Sector Education and Training Authority (INSETA)
  • International Association of Insurance Supervisors (IAIS)
  • International Organization of Securities Commissions (IOSCO)
  • National Treasury
  • SA Institute of Financial Markets (SAIFM)
  • The South African Institute of Stockbrokers (SAIS)
  • Securities Exchange South Africa (JSE)
  • Solvency Assessment & Management Portal (SAM)
  • South African Institute of Chartered Accountants
  • Trustee Toolkit
FSCA Logo
  • About Us
  • Contact Us
  • FAQs
  • E-Services
  • Nominee Register
  • PAIA and POPIA Requests
  • Documents for Consultation
  • Financial Services Tribunal
  • Language Policy and Services
  • Curatorships
  • Procurement
  • Regulated People and Entities
  • FSP Search
  • Complaint / Compliment / Feedback / Queries
  • Subscriptions
  • Useful Links
  • Careers
  • Service Level Commitments
  • Address:
  • 41 Matroosberg Rd, Ashlea Gardens, Pretoria, 0002
  • Icon 1
  • Icon 2
  • Icon 3
  • Icon 4
  • Icon 5

Copyright © 2025 Financial Sector Conduct Authority

  • Disclaimer |
  • Privacy Statement |
  • Contact Us |
  • Site Map