​SEARCH FOR UNCLAIMED BENEFITS

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*The enquiry is on behalf of myself.
Name and surname of the person on whose behalf you are enquiring.
*I have obtained proper consent to do this enquiry and will not disclose any personal of the said person to anyone else.
Enquirer's Details
Name of Person in respect of whom the enquiry is made
*I hereby give consent that the FSCA may retain my personal information and that the information may be disclosed to the relevant contact person of the administrator of the fund if a possible match is identified.
*The enquiry is on behalf of myself.
*Choose your Preferred Communication Method.
Part A - Enquirer's Details (To be completed by the person making the enquiry)
Enquirer's Contact Details
Part B - Member and Fund Details
Part C - Your Details (Details of person registering on behalf of enquirer / complainant)
Part D - Details of Complaint (What is the enquiry about?) e.g Surplus/ Unclaimed Benefits
Part E - Supporting Documents Checklist (Please only provide copies)
Members Documents
South African ID or passport
Death certificate
Payslip
Benefit statement issued by the fund
Any previous correspondence with the fund
Record of service (important in respect to mining enquiry)
Makhulu skop (Clock card issued to issued in the mining industry)
Beneficiary or enquirer documents
South African ID or passport
Marriage certificate

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BY LODGING THIS ENQUIRY, YOU AGREE TO THE FOLLOWING:
  • You wish the FSCA to submit an enquiry to the Fund; and /or Administrator of the Fund, whichever is applicable, on your behalf.
  • The FSCA will at all ties respect your privacy and keep your personal information confidential.
  • The FSCA endeavours, as far as it is under it's control, to ensure compliance with the provisions of the Protection of Personal Information Act (POPIA) when dealing with your personal information.
  • The information submitted by you to the FSCA will be used solely for the purposes of lodging such enquiry on your behalf.
  • You have given / obtained consent to use the contact details marked as preferred.
  • Should your enquiry not fall within the jurisdiction of this office's mandate, you give consent to the FSCA to forward any information submitted by you to another entity that has the appropriate jurisdiction to address query.
  • Where your enquiry falls under the FSCA's jurisdiction, you give consent that the FSCA may share any information submitted by you with any relevant parties involved in the enquiry to find out important information about your case. This consent will also include details of minor children (where applicable) i.e. birth certificates of minors or any similar document, where they are beneficiaries with regard to death benefit claims.
  • You have the right to object to the sharing of your personal information with other parties. Should this be the case, then the FSCA may not be able to conduct an enquiry on your behalf, and your case will be closed.
  • By submitting an enquiry, you confirm that you do not object to sharing of personal information with other parties, for the purpose of assisting or addressing your query.